Forms and leads overview
How forms work on a Wigoh-built site and why they are connected to a CRM.
What happens when someone submits a form
The path from a visitor pressing Send to a contact in your CRM.
Adding a form
Ask the assistant for a form and describe its fields.
Supported field types
The field types a CRM form can contain and how each renders.
Form limitations
Every simplification Wigoh may make to a form, in the words you will see.
Limitation: third-party form embeds
What happens when your old site used an embedded form from another service.
Limitation: multi-choice fields
Fields that allowed several selections at once.
Limitation: consent checkboxes
Privacy and marketing consent boxes on forms.
Limitation: unsupported fields
Field types that cannot exist in a CRM form.
Limitation: multi-step forms
Forms that had several pages or steps.
Limitation: single-column layout
Side-by-side fields and how to get them back.
Styling a form
How a CRM form is styled to match your site and how to change it.
Where leads go
Finding form submissions as contacts and conversations.
Forms FAQ
Frequently asked questions about forms on Wigoh sites.