Plans and billing overview
The two things you pay for in Wigoh and how they relate.
Plans overview
Starter, Professional and Enterprise compared.
Starter plan
What the Starter plan includes.
Professional plan
What the Professional plan includes, and why it is recommended.
Enterprise plan
What the Enterprise plan adds on top of Professional.
One plan per website
A plan belongs to the website it was bought for.
Monthly billing and renewal
When you are charged and how renewals work.
Where to see prices
Prices are shown live in the app and on the pricing page.
The Billing page
Settings → Billing: your plans and when they renew.
Cancel a subscription
How cancelling works and when it takes effect.
Keep a subscription you cancelled
Reversing a cancellation before the period ends.
Past due payments
What happens when a renewal payment fails.
The free preview allowance
How a website without a plan is limited.
Account tiers and your free website
How many preview sites an account can build, and what a free account can and cannot do.
AI credits
The account balance that pays for AI edits on paid websites.
Buying credits
Topping up your AI credit balance.
Your credit history
Reading the transactions list on the Credits and Usage pages.
How AI usage is priced
What an AI edit costs and how it is charged.
The Usage page
Settings → Usage: your AI usage history.
Low balance warnings
The indicators that tell you credit is running low.
Bonuses and the welcome credit
The Bonuses page and the rewards it lists.
The large-site agreement
What you agree to when your site has more than 25 pages.
Refund policy
When payments are refunded.
Billing FAQ
Frequently asked questions about plans, credits and payments.