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Migration troubleshooting

SymptomLikely causeWhat to do
Card reads Failed to analyze website. Please try again.Site unreachable, blocked, or failed a safety check.Confirm the site opens publicly. See Blocked websites.
Migration Restricted notice above the chatThe domain is on a block list or is unsafe to fetch.Use a different address, or contact support if you believe this is wrong.
Checklist stuck on Provisioning ServerThe private WordPress site is still being prepared.Wait. If it stays for a long time with no error, refresh the page; the build reconnects.
Red line under the checklistThe build failed at that step.Read the message. Start the migration again, or start fresh.
Preview shows a blank or broken pageThe build has not finished writing the page.Wait for Quality Check to tick, then press the refresh icon in the preview toolbar.
Fonts or colours differ from the originalThe original site loaded them in a way that could not be read.Ask the assistant: "Use the font Inter for all headings" or select the element with Visual edits.
A section is missingThe original rendered it only after interaction, or it was a platform app.Describe it to the assistant, or rebuild it with Visual edits.
A form looks differentField types were simplified.See Form limitations.
We cannot clone this Site when building remaining pagesThe site has no sitemap.Add a sitemap to the original site, then use Try building the pages again in the go-live wizard.
Home page fine, other pages lockedThe site is on the free preview.Choose a plan to build the remaining pages.