| The plugin refuses to activate | The site is a multisite network. | Wigoh Connect supports single sites only. |
| Approval page: Missing connection parameters | The link was opened without its parameters. | Start again from Wigoh in WP admin. |
| Confirmation codes differ | The approval page is not for this site. | Press Deny; start again from WordPress. |
| Needs attention on the Connected WordPress page | The plugin has not checked in for 25 hours. | Wigoh → Settings in WordPress, confirm active, Poll now. |
| Self-test warning in Wigoh → Overview | The site cannot reach itself over HTTP. | Ask your host about loopback requests; the plugin also works from the admin page while it is open. |
| Snapshot fails with disk_full | The server ran out of space. | Free space and create a new snapshot. |
| Import failed — … | The restore did not complete. | Open Wigoh in WordPress and send a new snapshot. If it repeats, contact support with the message. |
| Snapshot rejected as too old | The plugin version is behind. | Update to the version the message names. |
| Release stuck at Waiting for site approval | The plugin has not polled, or nobody approved. | Open Wigoh → Releases in WordPress and approve or decline. |
| Applying releases arrives in the next plugin update. | The site's plugin is too old to apply. | Update the plugin, then publish again. |
| Release Rolled back automatically | The health check failed. | Read the health report on the release page. Fix the cause in the preview and publish again. |
| Cannot roll back | The 7-day window has closed. | Restore from your own backup, or publish a new release. |
| The import snapshot is too large … (over 20 MB) | The drift check cannot compare against a very large snapshot. | Contact support. |
| Quota message in WordPress | An account limit was hit. | See Limits. |