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Domains troubleshooting

SymptomMeaningWhat to do
[domain] is taken.Someone owns it.Try another name or ending.
Search returns a problem messageThe ending is not supported or the name is invalid.Try a different ending.
Registrant details dialog opens on BuyWigoh has no owner details yet.Fill it in; the purchase continues.
Payment received. Your domain appears below once the registrar confirms it. but nothing appearsThe registrar has not confirmed yet.Press Refresh after a minute.
Status FailedRegistration did not complete.Contact support.
Attach disabledThe domain is not Live yet, or no site is chosen.Wait for Live; choose a site.
Waiting for DNS for a long timeRecords not yet added, or propagation.Re-check the records match the table exactly. Allow up to 48 hours.
We do not manage the DNS for this site.The domain was not bought through Wigoh.Edit DNS at your registrar.
Cannot remove a record marked oursIt keeps the site online.Leave it.