Skip to main content

Redesign troubleshooting

SymptomWhat it meansWhat to do
Finding the best templates for your site... for a long timeMatching is still running, in parallel with provisioning.Wait. The picker appears when matches are ready.
No matches found. We couldn't analyze your site's style yet.The analysis did not produce usable matches.Reply in the chat to try again, or start a migration.
Template not available for downloadThe template file could not be fetched.Pick a different option.
Failed to select templateThe choice could not be sent to the build.Press the option button again.
The picker reappears after you choseThe template was unusable during installation.Choose another. See When a template is unusable.
Failed to load more templatesThe next page of matches could not be fetched.Press Show me 3 more again.
Content in the wrong placesSmart Content Writing placed a paragraph under the wrong heading.Ask the assistant to move or rewrite it, or use Visual edits.