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Conversations

Conversations is the product behind the AI chatbot included with Professional and Enterprise, and it is also sold on its own.

What it includes​

  • AI chatbot for your website. Answers visitor questions 24/7 with natural, human-like replies, handles unlimited conversations at once, captures and qualifies leads, and books appointments.
  • AI receptionist and voice assistants. Answers phone calls, books appointments, qualifies callers and provides support. Voice is available for US and Canadian numbers.
  • WhatsApp Business automation. Bulk messaging, auto-replies, chatbot integration and order-tracking replies, all in the same inbox.
  • Unified inbox. Website chat, WhatsApp, form submissions and calls in one place, with call tracking and conversation analytics.
  • Human handoff. When an issue is complex the chat is passed to a person with the full history.
  • Multi-language replies with real-time translation, and sentiment analysis that escalates frustrated customers.

How it connects to your website​

Ask the assistant in the Wigoh editor to place the chatbot widget; it embeds the widget for your business. Conversations and leads appear in the CRM alongside form submissions.

Buying it​

Included with Professional and Enterprise. Sold separately in three tiers, see Chatbot plans.