Support FAQ

Is there phone support? Support is by email through the support form.

Do Professional and Enterprise get different support? The community page notes that Pro and Enterprise plans come with dedicated one-to-one support from the team.

Can support edit my site for me? Support can help you get unstuck. Site edits are done by you in the editor; for done-for-you work, ask about the agency plan.

How do I report a bug in a migrated page? Send the project name, the page, a screenshot of the original and of the copy, and what differs.

Where is my invoice? Ask through the support form from the email on your account, naming the website and the month. The team sends the invoice by email.