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Community guidelines

  • Be specific and kind. Most problems are solved faster with a screenshot and the exact message.
  • Search before posting; your question may already be solved.
  • Mark the reply that solved your problem so others find it.
  • Never share account credentials, payment details or private keys. Support will never ask for them in the community.
  • For anything about your billing, a refund or a specific live site, use the support form rather than a public thread.